In providing new or modified utility service to City facilities, the company agrees to perform as follows:
(a) 
Performance.
The company shall complete each project requested by the City within a reasonable time. The parties agree that a reasonable time shall not exceed 180 days from the date upon which the City designee makes a written request and provides the required supporting documentation for all company facilities other than traffic facilities. The company shall be entitled to an extension of time to complete a project where the company’s performance was delayed due to force majeure. Upon request of the company, the City designee may also grant the company reasonable extensions of time for good cause shown and the City shall not unreasonably withhold any such extension.
(b) 
City Revision of Supporting Documentation.
Any revision by the City of supporting documentation provided to the company that causes the company to substantially redesign and/or change its plans regarding new or modified service to City facilities shall be deemed good cause for a reasonable extension of time to complete the relocation under the franchise.
(c) 
Completion/Restoration.
Each such project shall be complete only when the company actually provides the service installation or modification required, restores the project site in accordance with the terms of the franchise or as otherwise agreed with the City and removes from the site or properly abandons on site any unused facilities, equipment, material and other impediments.
The company shall perform adjustments to company facilities, including manholes and other appurtenances in streets and other City property, to accommodate City street maintenance, repair and paving operations at no cost to the City. In providing such adjustments to company facilities, the company agrees to perform as follows:
(a) 
Performance.
The company shall complete each requested adjustment within a reasonable time, not to exceed 60 days from the date upon which the City makes a written request and provides to the company all information reasonably necessary to perform the adjustment. The company shall be entitled to an extension of time to complete an adjustment where the company’s performance was delayed due to force majeure. Upon request of the company, the City may also grant the company reasonable extensions of time for good cause shown and the City shall not unreasonably withhold any such extension.
(b) 
Completion/Restoration.
Each such adjustment shall be complete only when the company actually adjusts the company facility to accommodate the City operations in accordance with City instructions and, if required, readjusts, following City paving operations.
(c) 
Coordination.
As requested by the City or the company, representatives of the City and the company shall meet regarding anticipated street maintenance operations which will require such adjustments to company facilities in streets or other City property. Such meetings shall be for the purpose of coordinating and facilitating performance under this section.
(a) 
Damage to Company Interests.
If any individual or entity damages any company facilities that the company is responsible to repair or replace, to the extent permitted by law, the City will notify the company of any such incident of which it has knowledge and will provide to the company within a reasonable time all pertinent information within its possession regarding the incident and the damage, including the identity of the responsible individual or entity.
(b) 
Damage to Company Property for which the City is Responsible.
If any individual or entity damages any company facilities for which the City is obligated to reimburse the company for the cost of the repair or replacement of the damaged facility, to the extent permitted by law, the company will notify the City of any such incident of which it has knowledge and will provide to the City within a reasonable time all pertinent information within its possession regarding the incident and the damage, including the identity of the responsible individual or entity.
(c) 
Meeting.
The company and the City agree to meet periodically, upon written request of either party, for the purpose of developing, implementing, reviewing, improving and/or modifying mutually beneficial procedures and methods for the efficient gathering and transmittal of information useful in recovery efforts against third parties for damaging company facilities.